Writing effective CV and application, and mastering UN Competency based interviews

Available to all registered users. Use these online resources to build your application and CV, and to prepare for your UNV interviews. There are no certificates for these courses. Please contact the external learning platform for IT and helpdesk support, as and if needed.

Effective application and CV writing - These courses will help you to analyze a vacancy announcement and know whether you should apply for it. They also focus on the very important aspect of your application: creating your e-recruitment profile/CV, including your duties and achievements to present yourself as a qualified and unique candidate. Lastly, this course will teach you to translate your experience into an effective cover letter. Competency Based Interview - The UN uses competency based interview process to draw out your skills, knowledge, abilities, and actual experience in handling a variety of situations. Watch these e-courses to learn what steps to  take to best portray your experiences and skills during the interview. Note that the course requires the latest version of Adobe flash. Interview skills - These resources guide you on how to articulate you experience and skills to best position yourself during an interview.
Interview with Michael Emery on how to approach competency-based interviews - Michael Emery, Director, Division for Human Resources Management at IOM - UN Migration - talks about competency-based interviews and how you should approach them. Interview with Michael Emery on working in the International System - Michael Emery, Director, Division for Human Resources Management at IOM - UN Migration -talks about his career at the United Nations and what's it's like to work in the International System. General advice on interviews - Capella University: The Capella University's Career Center provides tips on answering the commonly asked behavior or competency based interview question. Link:; Interview tips by Brian Krueger: Short one minute videos on job search ranging from careers to resumes to interviewing to offers. They provide useful general advice on interviews. Link:; Interview tips by Denham Resources: The playlists featuring GOOD answers, BAD answers, and UGLY answers. Link:


Available to all registered users. UN Volunteers must complete the UN mandatory and UNV core training prior to departure to the duty station. Non-compliance may lead to exclusion from future learning opportunities. For queries and support, kindly contact us via the contact form. Always remember to include your official UN email address and UNV Roster number while clearly describing your request in detail.

E-Course: BSAFE E-Course: United Nations Course on prevention of Harassment, Sexual Harassment and Abuse of Authority - This course aims to ensure that staff, volunteers and managers fully understand the new Policy on harassment, sexual harassment, and abuse of authority, and to create a harmonious working environment free from intimidation, hostility, offence and any form of harassment and retaliation. This course will help you to understand: The problem of harassment and abuse of authority and their consequences in the workplace; Standards of Conduct 
- Procedures for responding to workplace harassment and abuse of authority in order to maintain a healthy work environment. E-Course: Prevention of Sexual Exploitation and Abuse by UN Personnel - Funds and Programmes Edition - UN Volunteers must be complete the training prior to departure to the duty station. Upon completion, upload relevant certificates (Link: via My Page tasks in VMAM (Link: This information is used to monitor and report on compliance to relevant stakeholders including Host Entities.
E-Course: Ethics and Integrity as UN Volunteer - UN Volunteers must complete the training prior to departure to the duty station. Upon completion, update information on My Profile under “Other Qualifications, short courses and trainings” in VMAM. Keep certificates of completion with you for record and spot check. This information is used to monitor and report on compliance. E-Course: Cultural awareness and working  in cross-cultural environments - UN Volunteers must complete the training prior to departure to the duty station. Upon completion, update information on My Profile under “Other Qualifications, short courses and trainings” in VMAM. Keep certificates of completion with you for record and spot check. This information is used to monitor and report on compliance. Know your Obligations and Rights while volunteering. This course is designed to raise your awareness of the UN’s zero tolerance approach when it comes to misconduct. Sexual exploitation and abuse (SEA), harassment and sexual harassment, and other types of misconduct are prohibited behaviors for all personnel including UN Volunteers serving with the UN.
This self-paced course is designed to raise your awareness on how your volunteer assignment links to sustainable development. Learn more about global volunteerism, the different ways in which people volunteer worldwide, and how volunteering contributes to achieving the Sustainable Development Goals and the 2030 Agenda. This self-paced course of 5 online modules cover everything you need to know about serving as a volunteer with the United Nations. It simplifies and explains the policies, terms and conditions contained in the Unified Conditions of Service for UN Volunteers that governs your assignment. From how to apply for a UN Volunteer assignment to finishing your assignment successfully to what’s expected of you in the workplace day-to-day, and where to turn to if you need advice or support in challenging situations. Everything important is explained in simple and easy-to-follow steps – from start to finish!


Below are linked resources to help you learn more about the mission and mandate of the UNV programme, along with its history and value in promoting the Sustainable Development Goals (SDGs). In order to also read the latest “volunteer voices” from the field and news about UNV’s activities and partners - go often to and follow our Facebook, twitter and Instagram accounts @UNVolunteers.

UN Volunteer Onboarding portal - The volunteer onboarding portal guides you through the recruitment process and onboarding phases by providing instructions to complete certain actions that will set you off to a good start. It is also a central reference point to be informed of policies and processes, accomplish key activities, find solutions and advance your learning during your UNV assignment. Introduction to UNV’ s mission, mandate, and values Learn about the history of UNV
Promoting Volunteers for the SDGs Understand and communicate about the UNV programme - the Brand Book Facebook
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Here are some external courses on UN system-wide initiatives. You may have to register on the external platforms to access available free/open e-Courses. UNV is unable to provide helpdesk support on access and certificates. Please contact the external learning platform for IT and helpdesk support, as and if needed.

Disability Inclusion: Building an Inclusive and Accessible United Nations. This course has been developed through inter-agency collaboration between UNDP and the UN Secretariat, in close consultation with the UN Disability Inclusion Strategy (UNDIS) Network. E-Course: Preventing Fraud and Corruption at the United Nations - This course aims to increase the capacity of staff to recognize fraud and corruption at the UN, to learn how the UN manages the risk of fraud and corruption, and to learn practical actions UN personnel can take to reduce fraud and corruption. E-Course: Ethics and Integrity at the United Nations - The purpose of this training is to promote awareness of behavioral standards that enable ethical-decision making, practices, and standards of integrity to empower UN personnel to fulfil the mission of the UN.
E-Course: Respect for Diversity - One of the UN core values and competencies - the course focuses on the diversity of people and operations, the richness of varied local cultures, and the importance of respect for diversity in enabling success. E-Course: Conflict Sensitivity Course - The UN Conflict Sensitivity course facilitates in-depth understanding and acquisition of hands-on skills to apply conflict-sensitive approaches in in humanitarian, development, peacebuilding and security activities of the UN. E-Course: Living in a World with HIV - This e-course contains the latest information on HIV as a workplace issue. It promotes awareness of UN system policies on HIV and provides people the tools to make informed decisions on HIV while ensuring a fair, equitable and respectful workplace for colleagues living with the virus. The e-course is intended to be a complement to the face-to-face mandatory orientation sessions that are offered to UN personnel around the world.
SDG Primer: This e-course aims to establish a common base of understanding and approach for the UN system in supporting the 2030 Agenda. It is primarily meant to inform, in broad terms, the programmes and actions of all UN entities, including their engagement with government and civil society partners. United Nations Course on Volunteerism and Gender Equality: This module on volunteerism and gender will help you familiarize yourself with the importance of gender as a crosscutting issue in volunteerism, in the context of the development agenda 2030, in particular SDG5 on gender equality.
I know gender 1-2-3: gender equality and volunteerism: This course aims to develop and/or strengthen understanding of gender equality and women’s empowerment as a first step towards behavioural change and the integration of a gender perspective into everyday work for all UN personnel. It introduces the concepts, international framework, and methods for working toward gender equality and women’s empowerment. Managing Conflict Effectively in the UN Workplace is an online course about workplace conflict and the common sources of conflict. You will learn about the three elements that have a large impact on the dynamics of workplace conflict and additionally you will learn about the values of the United Nations in resolving workplace conflict and the cost of ineffective conflict management.
This online course has 4 parts. E-Course: United Nations Peacekeeping Operations: An Introduction -The target audience for this course is: all personnel of UN peacekeeping missions including international and national civilian staff, United Nations Volunteers, Military and UN Police. It provides greater understanding of the fundamentals of UN peacekeeping operations, security council mandates for peacekeeping operations, and the components of UN peacekeeping operations.
Última modificación: martes, 14 de diciembre de 2021, 15:56