If you’re unsure whether to report something or want to explore your options before making a complaint, click and read through the sections below to understand available possibilities.
any incident that you deem to be misconduct to the duly authorized investigative body of your Host Entity.
02. BE PROTECTED FROM RETALIATION
if you report instances of misconduct or cooperate with an investigation.
03. GUIDANCE AND TRAINING
on the UNV Code of Conduct and other regulations.
04. COUNSELLING SERVICES
5. CONSULT THE UN OMBUDSMAN
to informally resolve an issue.
about what misconduct is and know all your rights and obligations. (see above)
YOUR HOST ENTITY HAS THE PRIMARY OBLIGATION
to provide relevant information and support to UN Volunteers in responding to allegations of misconduct.
YOU WILL BE PROTECTED FROM RETALIATION
after making a complaint in good faith of any breaches of UNV Code of Conduct or other misconducts at UNV or your host entity.
Keep a detailed record of all misconduct related incidents (save screenshots, files, notes on what you saw or heard). It will help you provide detailed account of the incident during investigation.
Reporting misconduct either orally or in writing to the authorized investigative body of your host entity is your duty as a UN Volunteer. Or try your supervisor or HR person at your host entity as per their guidelines. As the avenues of reporting vary somewhat between host entities, when you’re ready, please go to your host entity’s website and look for:
A TELEPHONE NUMBER
If your host entity offers a hotline, please call. Put in your complaint with their investigations team and get support, such as for sexual harassment.
A BUTTON TO UPLOAD A LETTER
Or a comment box, a form or an email address. Most host entities offer online ways to report your complaint in writing.
on how and who to report misconduct to at your host entity. Some prefer you contact your supervisor first.
BELOW YOU CAN FIND THE DIFFERENT BODIES AND MEANS IN THE PROCESS OF REPORTING MISCONDUCT:
BE PROMPT AND TIMELY
Report misconduct, in as much detail as you can, either orally or in writing, to the duly authorized investigative body of your host entity. Or in cases where appropriate your supervisor
Explain the whole story to the best of your knowledge. If you’re unsure, it’s best to say so.
Lying about misconduct is misconduct and disciplinary measures may be imposed.
Keep your allegations to yourself, as much as you can, even when our investigation’s finished and the case is closed.
If you feel that disclosing information to your host entity could adversely affect you. Or the wrongdoing involves a direct supervisor, then you may seek informal guidance from the United Nations Ombudsman for the United Nations Funds and Programmes on how to best proceed.
01. Feel safe, protected from retaliation by the ethics office of your host entity
You’re protected when you report misconduct or help an audit or investigation by the Secretary-General’s bulletin ST/SGB/2005/21 and host entity policies.
Any threats to you, personally or professionally, will be taken seriously and dealt with swiftly. Talk to the host entity Ethics Office if you are concerned or feel at all in danger.
02. Need help overcoming your ordeal? Speak to councillors as a family or ask for support. When you’ve reported misconduct, contact:
- Your host entity’s psychological counselling team
- Cigna customer services (that’s your health insurance provider)
- Or your local Critical Incident Stress Management Unit (CISMU) run by the UN Department of Safety and Security.
Here’s the details you’ll need:
If you’re not getting the advice you need from your host entity or Ombudsman, as a last resort, you may contact UNV’s Service Desk at email@example.com. Get in touch with your questions about reporting misconduct.
You’re told there’s been a complaint and the disciplinary process has started.
If you’re put on temporary administrative leave while you’re investigated, you’ll earn entitlements (payments, time off) as usual.
UNV Advisory Panel on Disciplinary Measures and Claims reviews and makes recommendations on reports of misconduct.
UNV Executive Coordinator decides.
The more serious the nature of misconduct, the more severe the disciplinary sanctions. If you are found guilty of misconduct, you will face disciplinary measures and may never work for the UN again. In case of sexual misconduct, you may be added to a UN database barring future UN Volunteer assignments as well as employment with any UN entity. Information about your disciplinary record may be shared with other UN entities and national authorities.
It is the Duty of UNV to inform all UN Volunteers about the administrative consequences of committing misconduct while on assignment. UNV hopes to prevent misconduct taking place by fully informing you of these consequences and of the process you would have to undergo.